Yellotools.us usually ships orders for in-stock items within 24 hours using carriers such as UPS, to provide suitable shipping options. Even if you choose a preferred method, we may use an alternative method at our discretion based on the size, contents, and value of the product. Not all shipping methods are available to all addresses, including some P.O. Boxes. We will contact you before shipment if your order will ship using a different method than the one you chose.

While we try to ship every order as quickly as possible, Yellotools.us cannot always guarantee same-day shipping. We ship orders Monday through Friday. An order placed on a Friday may not ship until the following Monday. For example: UPS 2nd Day Air shipments are delivered on the second business day after pickup — an order picked up on a Friday will not be delivered until the following Tuesday. Please keep this in mind when placing your order and choosing a shipment method.

All shipments include a tracking number, which will be emailed to you when the order is shipped. Depending on the value of the product, a signature may be required upon delivery.

Additional shipping information

• A physical street address is required for all shipments.
• When estimating your delivery date, Saturdays, Sundays, and U.S. holidays are not included in transit time.
• Prices are subject to change without notice. We are not responsible for typographical errors. Stock is subject to prior sale.
• Delivery to the carrier constitutes delivery to the customer (risk of loss passes at that time, except where mandatory law provides otherwise).
• Shipping charges are not refundable unless we make an error in your shipment, or the carrier has failed to meet the delivery commitment and issued credit to Yellotools.us. The carrier’s decision on a refund claim is final.

More detail on risk of loss and how shipping fits into your purchase contract is in our Terms of Service.

Returns

For return eligibility, RMA approval, timelines, restocking fees, and packaging requirements, see the Returns, Exchanges, and RMA section of our Terms of Service (also: Terms & Condition).

In short:

• Contact us for an RMA number before returning anything — returns without an RMA are not accepted.
• Returns must be made within 30 days of delivery.
• Items must be new, in original packaging, with accessories and documentation.
• A 10–15% restocking fee may apply to certain returns.
• Return shipping charges are generally non-refundable.

Customer Support: usa@yellotools.com · +1 714 2733223