Terms & Condition – Yellotools Inc

Tool-Manufacturer
for sign makers

Customer Support +1 714 2733223

Yellotools Inc., 7510 Orangewood Ave Unit B, Stanton, CA 90680, USA (hereinafter “Yellotools,” “we,” “us,” or “our”) operates the online store at yellotools.us (the “Store”).

These Terms of Service (the “Terms”) govern your access to and use of the Store and any purchase of products from Yellotools. By accessing the Store or placing an order, you agree to these Terms. If you do not agree, do not use the Store or place an order.

Last updated: 11 September 2026

1. Eligibility and Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order. If you create an account, you are responsible for keeping your login credentials confidential and for all activity under your account. Provide accurate and complete information and update it promptly.

We may refuse service, close accounts, or cancel orders where we reasonably suspect fraud, abuse, or a violation of these Terms.

2. Products, Pricing, and Sales Tax

Product descriptions, images, and specifications on the Store are for information purposes. We try to keep information accurate, but we do not warrant that descriptions, pricing, or availability are error-free. We may correct errors and update information at any time without notice. Stock is subject to prior sale.

Prices are shown in U.S. dollars unless otherwise stated and may change without notice. Applicable sales tax will be calculated and charged where required by law, based on your shipping address and other relevant factors.

3. Orders and Contract Formation

Product listings on the Store are invitations to order, not binding offers by Yellotools. When you submit an order through checkout, you make an offer to purchase the items in your cart.

We may accept your offer by sending an order confirmation email, charging your payment method, or shipping the goods — whichever occurs first. We may decline or cancel an order (for example for stock, pricing, payment, or fraud concerns). If we cancel after payment, we will refund the amount paid for the cancelled items.

You are responsible for ensuring that your order details (including shipping address and contact email) are correct.

4. Payment

Payment is due at checkout using the methods offered in the Store (for example card, PayPal, Shop Pay, or other options we enable). Payment processing may be handled by Shopify and/or third-party payment providers under their terms.

By submitting payment information, you represent that you are authorized to use the payment method and that the information is accurate. We may cancel orders if payment is declined or cannot be verified.

5. Shipping and Risk of Loss

Shipping methods, carriers, transit times, and related rules are described on our Shipping & Returns page, which forms part of these Terms for shipping matters.

We typically ship in-stock items Monday through Friday. Same-day shipping is not guaranteed. We may use an alternative carrier or method based on size, value, destination, or operational needs, and will contact you if that affects your order in a material way.

Title and risk of loss pass to you when we deliver the goods to the carrier (FOB shipping point), except where mandatory law provides otherwise. A tracking number is provided when available. High-value shipments may require a signature upon delivery.

A physical street address is required. Not all methods are available to all addresses (including some P.O. Boxes). Saturdays, Sundays, and U.S. holidays are generally not counted in carrier transit estimates.

6. Returns, Exchanges, and RMA

Customer service is a priority at Yellotools. If you are not satisfied with your order, contact us and we will do our best to resolve the situation. Because of the costs of returns, please contact us with product questions before ordering when possible.

  • All products are sold new and covered under warranty as described in Section 7. Product defects must be handled by contacting Customer Service.
  • No returns will be accepted without prior approval from Yellotools. Contact us by email or phone to obtain an RMA number (return merchandise authorization). Returns without a valid RMA will not be accepted.
  • All returns must be made within 30 days of product delivery.
  • A 10–15% restocking fee may be charged for certain returned items.
  • Returned items must be new and in the original packaging, with all accessories and documentation included.
  • Shipping charges for product returns are non-refundable, unless we made an error in your shipment or a carrier failure results in a credit issued to Yellotools under the carrier’s rules.

Approved refunds are issued to the original payment method after we receive and inspect the returned goods.

7. Warranty and Defects

Products are covered under the applicable manufacturer warranty. Warranty and defect claims must be handled by contacting Customer Service at the contact details below. We may require proof of purchase and a description of the issue; we may repair, replace, or refund at our discretion within the warranty terms and applicable law.

Except as expressly stated in these Terms or required by law, the Store and products are provided “as is” and “as available.” To the fullest extent permitted by law, Yellotools disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow limitations on implied warranties; in those cases, the limitation applies only to the extent permitted.

8. Limitation of Liability

To the fullest extent permitted by law, Yellotools and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Store or any purchase, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these Terms or a purchase will not exceed the amount you paid to Yellotools for the product(s) giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for fraud or for personal injury caused by our negligence where such limitation is prohibited).

9. Indemnity

You agree to indemnify and hold harmless Yellotools and its officers, directors, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Store, your breach of these Terms, or your violation of any law or third-party right, to the extent you are responsible.

10. Intellectual Property

The Store’s content — including text, graphics, logos, product images, and layout — is owned by Yellotools or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from Store content except as needed to browse and place orders for personal use, or with our prior written consent.

11. Privacy

How we collect and use personal information is described in our Privacy Policy. By using the Store, you acknowledge that policy.

12. Force Majeure

We are not liable for delay or failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, supply shortages, carrier failures, epidemic, government action, or internet/power outages.

13. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top will change when we do. The version posted on the Store applies to orders placed after that date. Continued use of the Store after changes are posted constitutes acceptance of the updated Terms for subsequent use and orders. Material changes may also be highlighted by notice on the Store or by email where appropriate.

14. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or to a purchase from the Store are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods, to the extent permitted by law.

Exclusive venue for disputes, where permitted by law, is the state or federal courts located in Orange County, California. You and Yellotools consent to personal jurisdiction there.

15. Severability and Entire Agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. These Terms, together with any order confirmation and the policies linked herein (including Privacy Policy and Shipping & Returns), constitute the entire agreement between you and Yellotools regarding the Store and purchases, and supersede prior conflicting understandings on that subject.

Side agreements require a written record (email suffices).

16. Contact

Questions about these Terms or an order:

Yellotools Inc.
7510 Orangewood Ave Unit B
Stanton, CA 90680
USA
Email: usa@yellotools.com
Phone: +1 714 2733223

Please include your order number (if any) and a short description of your question.

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